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WEBINAR FEEDBACK:

Do you love me? 
J.D. Power's 2012 Top Drivers of Customer Satisfaction in the Call Center

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1. Did the presentation meet your expectations about the type of information you hoped to
    receive?
   
 
 

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2. On a scale of 1-10, how actionable was the information presented in the Webinar?
1 2 3 4 5 6 7 8 9 10
                                      Not Actionable              Moderately Actionable                      Very Actionable

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3. On a scale of 1-10, how clear was the presenter is his presentation of the material?
1 2 3 4 5 6 7 8 9 10
                                           Not Clear                    Moderately Clear                               Very Clear

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4. Based on your experience attending this Webinar, how likely would you be to attend
    another Webinar hosted by J.D. Power and Associates?
1 2 3 4 5 6 7 8 9 10
                                           Not Likely                    Moderately Likely                               Very Likely

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5. What other feedback can you offer that would help us assure future events are successful?



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